In today’s crowded and competitive market, superior customer service and excellent experience management is what sets you apart. However, building, managing and maintaining contact centres that serve a global audience can be costly and complex – especially with disparate technologies involving multiple vendors.
With Tata Communications InstaCC Global™ solution offered as a white label service, you can up your game. This cloud-based contact centre deploys on-demand, virtually anywhere in the world – giving your customers the security of a consistent, reliable service, and your business an extended reach into new markets.
- Leverage the power of cloud enablement with its ready-to-sell infrastructure
- Further your global footprint with interconnected cloud hubs around the world
- Ensure end users enjoy a fully consistent experience with global contracting and unified service levels
- Minimise CAPEX exposure and accelerate your time-to-market
- Drive top-line growth and increase your share of wallet
With InstaCC Global™ your services run on a world-class, award-winning platform. It’s the unified, cost-efficient solution you deserve, to deliver the service your customers desire.
Hosted Contact Centre Service Provider of the Year
Fifth year in a row