Keep your cloud operations on point with single-contact expertise

Cloud operations are too crucial to get wrong – your business and your customers depend on 24/7/365 availability. That’s why Tata Communications offers dedicated, specialists for your cloud.

With the latest industry knowledge and a ‘whatever it takes’ approach, they’re your go-to for every cloud design, implementation and management need.

Leading technical experts who sharpen your competitive edge

Every member of our Cloud Specialist team has multi-domain capabilities covering hypervisor, virtualisation and orchestration technologies plus L3/L4 diagnostic experience.

Certified across VCA, JBOSS, Apache, CEH, MCDBA, CCNA, SCSA – and many more – they’ve got every ‘what if’ covered.

Work with a Tata Communications Cloud Specialist and you’re in safe hands for:
  • Cloud planning and implementation
  • Up-to-the-minute support
  • Incident management
  • Service request management
  • Change management including patch/version upgrades
  • Alert reduction
  • New solutions support

Talk to an expert – not a webpage

Our Cloud Specialist is ready to help around the clock – by email, chat or phone from our Global Services Management Centre. So whatever you need, and whenever you need it, your cloud will benefit from expertise tailored to your business – rather than depending a one-size-fits-all web resource.

Tata Communications’ Global Services Management Centre

Driven by best-in-class processes, delivered by technology experts

  • 300+ onsite Cloud Specialists
  • 95% proactive incident detection rate
  • <90 mins average resolution time
  • 6 years of audit change logs for maximum transparency
  • Integrated with ITSM workflows for managing your cloud and managed hosting infrastructure
  • Adherence to the industry’s best processes – ISO 27001:2013, ISO 20000:2011, ISAE 3402, SSAE 16 and PCI DSS v3.0

Delivering the competitive edge with business intelligent cloud solutions

Aegis meets data compliance with secure cloud storage
“Our experience with Tata Communications has been one of immense success and has built strong bridges between us. We know we can easily scale to meet future needs while relying on global support from the Tata Communications service organisation.”
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Shaping the future of Singapore’s renewable energy with Skylab IOT
“I was confident that Tata Communications’ cloud services would meet our needs, and it mobilised excellent service teams to create a great experience.”
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Giving F1 the speed to lead
“We looked into the market to see who can provide the services we needed, and that's why we chose Tata Communications. Out of all the people we researched, they gave us what we wanted."
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